Omnichannel challenges and solutions (3) – Pricing and promotions

Having different prices and promotions across sales channels can lead to confusion – and extra internal effort. In this article, we explore how SAP Omnichannel Promotion Pricing (OPP) provides a central solution for ensuring consistent pricing and promotions in omnichannel retail.

Omnichannel challenges and solutions (2) – Central status overview

Having a centralised overview of sales order statuses is essential for transparency in omnichannel retail. This article explores how SAP Order Management Foundation (OMF) consolidates order information in a single location, enabling proactive issue detection and enhancing customer communication.

Omnichannel challenges and solutions (1) – Managing overselling

Managing product availability from a single, centralised location is essential in omnichannel retail to avoid overselling. SAP’s cloud-based Order Management for Sourcing and Availability (OMSA) provides a robust solution to meet this need – and in this article, we’ll take a closer look at how it works.