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With its user-friendly interface, sales orders can be captured quickly and reliably – no training required. Perfect for customer conversations or for use on the sales floor.
All key information at a glance: staff have immediate access to current availability, pricing, promotions, and order history – supporting confident and reliable customer interactions.
The solution is built using SAP Industry Solutions and developed on the SAP Business Technology Platform, following SAP’s reference architecture throughout.
SAP’s Industry Solutions provide ideal tools for fast and easy sales order capture. Building on this, and in close collaboration with SAP, we at RBOmnishore have developed an application that exploits the potential of these cloud solutions – significantly streamlining the sales process during direct customer interactions.
Customer expectations during in-store visits are rising – shaped by the experiences they’ve come to expect from shopping online. To meet these growing demands, we’ve developed a simple and intuitive Order Capture App, purpose-built for what employees truly need in customer interactions.
The app features a clean, user-friendly interface that allows new staff members to use it with very little training. A fast, flexible product search – by item number, description, or European Article Number (EAN) code – makes finding the right product quick and effortless. After entering the customer’s address, the sales order can be created and completed in just a few steps.
Customer expectations during in-store visits are rising – shaped by the experiences they’ve come to expect from shopping online. To meet these growing demands, we’ve developed a simple and intuitive Order Capture App, purpose-built for what employees truly need in customer interactions.
The app features a clean, user-friendly interface that allows new staff members to use it with very little training. A fast, flexible product search – by item number, description, or European Article Number (EAN) code – makes finding the right product quick and effortless. After entering the customer’s address, the sales order can be created and completed in just a few steps.
Today’s customers expect real-time information: if a product isn’t available in-store, they want to know where else they can find it. At the same time, companies are responding to trends with daily – or even hourly – pricing and promotions that drive targeted buying incentives. Real-time information and status updates have also become standard expectations.
Our Order Capture App combines all of these requirements. Live queries to SAP Industry Solutions provide up-to-date data in real time, ensuring a transparent and comfortable shopping experience.
Today’s customers expect real-time information: if a product isn’t available in-store, they want to know where else they can find it. At the same time, companies are responding to trends with daily – or even hourly – pricing and promotions that drive targeted buying incentives. Real-time information and status updates have also become standard expectations.
Our Order Capture App combines all of these requirements. Live queries to SAP Industry Solutions provide up-to-date data in real time, ensuring a transparent and comfortable shopping experience.
SAP Industry Solutions not only offer powerful functionality but are also an integral part of the SAP reference architecture. By directly integrating SAP OMSA (Order Management for Sourcing and Availability), SAP OPP (Omnichannel Promotion Pricing), and SAP OMF (Order Management Foundation), the Order Capture App relies on future-proof technology that is continuously improved by SAP in short development cycles.
Thanks to its development on the SAP Business Technology Platform, the solution allows for flexible feature extensions and customisation to meet specific customer needs.
SAP Industry Solutions not only offer powerful functionality but are also an integral part of the SAP reference architecture. By directly integrating SAP OMSA (Order Management for Sourcing and Availability), SAP OPP (Omnichannel Promotion Pricing), and SAP OMF (Order Management Foundation), the Order Capture App relies on future-proof technology that is continuously improved by SAP in short development cycles.
Thanks to its development on the SAP Business Technology Platform, the solution allows for flexible feature extensions and customisation to meet specific customer needs.
SAP Industry Solutions comprise a business-process and technology platform offering industry-specific solutions.
In the retail sector, this includes SAP products such as Order Management for Sourcing and Availability (SAP OMSA), Order Management Foundation (SAP OMF), and Omnichannel Promotion Pricing (SAP OPP). If you're interested in a demo of SAP Industry Solutions – either broadly or for individual products – we’re more than happy to provide one.
The Order Capture App leverages modern SAP cloud applications and provides standard interfaces to support this architecture. Using the app in your organisation thus requires the following SAP Industry Solutions products: Order Management Foundation (SAP OMF), Omnichannel Promotion Pricing (SAP OPP), and Order Management for Sourcing and Availability (SAP OMSA).
If you are not yet using these products, we’d be happy to introduce them to you in a non-binding consultation – or work with you to evaluate whether alternative data sources could be integrated.
Querying actual product availability requires integration with SAP Order Management for Sourcing and Availability (OMSA), part of the SAP Industry Solutions portfolio. For more information, visit our Industry Solutions webpage or explore our blog posts on SAP OMSA.
Retrieving current prices and promotions requires integration with SAP Omnichannel Promotion Pricing (OPP), part of the SAP Industry Solutions portfolio. For more information, visit our Industry Solutions webpage or explore our blog posts on SAP OPP.
The app enables quick and intuitive order capture with real-time data from SAP Industry Solutions – meaning efficient and error-free sales processes. It offers transparent information on product availability/status, along with intelligent suggestions for alternative products, helping deliver a positive customer experience – even when items are out of stock. Built on the SAP Business Technology Platform, the app is scalable, secure, and seamlessly integrable.
Because requirements and setup efforts vary depending on your current system landscape, we don’t offer a one-size-fits-all pricing model. The final cost includes an initial setup fee and a usage-based license.
After an informal, no-obligation consultation, we’ll be happy to put together a personalised offer for you.
Our solutions are fully deployed within the customer’s SAP Business Technology Platform (BTP) account, meaning RBOmnishore has no access to customer data. This setup also makes both the initial deployment and future updates straightforward for BTP administrators to manage.
Interested in our Order Capture App? Contact us today to find out more – no strings attached.
RBOmnishore
RealCore RB DACH GmbH &
RealCore Omnishore GmbH
Winterhuder Weg 78a
D-22085 Hamburg
backoffice@rb-omnishore.de
www.rb-omnishore.de