SAP Customer Checkout

Simple. Innovative.

As digital technology advances, customers in retail and hospitality expect more.
They want a smooth experience for redeeming
loyalty points, discounts, and vouchers, plus the convenience of paying with their smartphones or bonus points.

That’s why your POS system needs to be omnichannel ready.

Benefits
of SAP Customer Checkout

SAP Customer Checkout offers a cloud-based POS solution that’s flexible and scalable, perfect for hospitality and retail industries.

You can customise the POS layout to fit your specific requirements.

Its wide range of intuitive and innovative features make it user-friendly, cutting down on the time and cost of training.

Integration with SAP ERP is quick and simple thanks to the standard interface, and connecting with new systems is a breeze.

We’ve also integrated additional SAP modules within the POS system, including Finance, Inventory Management, and Sales.

The high flexibility of the system is further demonstrated by its compatibility with various peripherals, such as printers, scanners, card terminals, and cash drawers.

What’s more, complex permissions can be easily managed through the CCO Manager. The comprehensive loyalty module can be used as a standalone solution or as the central hub for additional systems.

Cloud-based solution.
Scalable and flexible.
ERP system integration.
Seamless SAP module integration.
Omnichannel-ready.
Standalone functionality (without ERP system).

CCOM is a cloud-based solution is scalable and flexible integrates seamlessly with ERP systems integrates easily with SAP modules is omnichannel-ready

EVERYTHING IN ONE SYSTEM

Bonus & loyalty points
Gift cards
Promotions & coupons

REAL-TIME REPORTS

Transaction data is sent in real time to the Customer Checkout Manager, meaning no other BI (Business Intelligence) tools are needed. The standard reports in the Customer Checkout Manager are sure to impress.

Summary reports, cash register balances, discounts, cancellations, revenue per item, revenue per cashier, revenue per POS system, payment per receipt, and so on. Each report can be downloaded as a CSV file.

Monitoring – stay on top

Want to know if a POS system is online, an app is running, a job is complete, or a device is responding?
You can check all of this easily through the standard monitoring function of the SAP Customer Checkout Manager.

GDPR compliant.
Meets legal fiscalisation requirements.
Available in many countries.

Application in the retail industry

Retail comes with a lot of complex demands. To handle these, you need deep knowledge of functional processes and solid technical know-how.

Here’s what we bring to the table: with SAP Customer Checkout, you can customise everything to fit your needs.

The wide range of SAP standard functionalities gives our customers endless ways to streamline their processes. From shop integrations, gift cards, loyalty programs, and couponing, to digital receipts via email or QR code.

SAP Customer Checkout Manager is integrated into the omnichannel process. Your webshop can tap into the central component to access all these features.

You can also retrieve invoices and handle prepayments for customer orders in CCO, reducing wait times for both cashiers and customers.

Extensions like employee sales competitions, customer displays, and tax refund functionalities are all possible.

The system’s hybrid extension concept uses plugins und APIs to achieve this.

Scalability across different countries is another key benefit.

The system is easy to configure, and its user-friendly design cuts down on the need for extensive training and onboarding. Country-specific requirements like languages and fiscal regulations are easily managed. We also offer smart solutions for migrating gift cards, customers, products, and users.

Smart Design

Smart POS system design.
Countless features.
Compatible with various peripherals, scanners, printers, and card terminals.
Intuitive operation.
Self-checkout ready.

Hospitality (Self-Checkout)

SAP CCO offers much more than just Retail Mode. With one click, you can switch the POS system layout to Table Mode.

Functionalities include pagers, table layouts, receipt splitting, course solution, and much more.

Such versatility makes the system perfect for stores that need both regular retail functions and table service – all from one system.

This means SAP CCO is Self Checkout ready too.

The components

Customer Checkout (CCO)

Installed directly on your register hardware, this application handles everything from sales transactions and money handling to end-of-day reports and cash balancing. It also manages loyalty programs and vouchers.

Customer Checkout Manager (CCOM)

This is your go-to tool for setting up and managing data across all your registers, including items, prices, bonus system info, and vouchers. It also lets you configure individual registers and handle loyalty or voucher processes.

Intercompany Manager (ICM)

This add-on for CCOM makes it easy to manage bonus programs or gift cards and coupons across different countries.

"We have an exceptional team of experienced POS consultants and developers who work closely with ERP process consultants. This teamwork gives us a deep understanding of how to integrate technical and process aspects into backend operations, which is key to the success of our projects. Our motto: seamlessly connected – from the POS system to the core business."

Kai Heinricy

What we offer

We know how crucial efficient and reliable technology is for retail businesses to run smoothly and provide a great customer experience. That’s why we’re dedicated to giving you the best.

That’s why, at RBOmnishore, we offer a comprehensive full-service solution for POS systems. We take care of everything—from setting up and managing your systems to optimizing them—so you get everything you need from one provider and have a trusted partner by your side.

Our CCO full-service POS package is designed to meet complex needs and deliver modern, efficient solutions for small and medium-sized businesses.

Interested?

Want to learn more about SAP POS solutions? Reach out to us for more information – no strings attached.